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Flynk.

A Delhi NCR travel desk: visa guidance sourced from official government pages, holiday packages with every inclusion and exclusion listed, and study-abroad counselling.

New Delhi

Mon–Sat, 10:00–19:00 IST

+91 97199 96838

info@flynktours.com

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Refund & Cancellation Policy

Last updated: 8 August 2026

This policy explains how cancellations and refunds are handled for services booked with Flynk Tours. By booking or paying for any service, you agree to this policy. We always share the exact cancellation terms in writing before you confirm any booking.

Visa assistance services

Government, embassy and immigration fees are non-refundable once an application is submitted to the relevant authority — these are paid to the government or its authorised channel and are outside our control.

Our service fee is:

  • Fully refundable if you cancel before we begin processing your application.
  • Partially refundable (up to 50%) if you cancel after we begin document review but before submission.
  • Non-refundable once the application has been submitted, because the work has been performed.

Visa approval, processing time and entry are decided solely by the relevant authority. A rejection, delay or reduced validity is not grounds for a refund of government fees or of service fees for work already completed. Rejections or delays caused by incorrect, incomplete or misleading information you supply are not refundable.

Tour packages & travel services

A booking is confirmed only once the required advance/deposit is received. The advance secures your booking and covers non-recoverable costs we commit on your behalf, and is non-refundable unless your written quote states otherwise. Unless your specific quote says otherwise, cancellation charges based on the days before travel that we receive your written cancellation request are:

  • More than 30 days before travel — loss of booking advance.
  • 30–15 days — 50% of total package cost.
  • 14–7 days — 75% of total package cost.
  • Less than 7 days, or no-show — 100% of total package cost.

Flights, hotels, cruises and certain activities follow the operator's cancellation rules, which may be stricter (including fully non-refundable fares). Airline tickets, once issued, are refundable only per the airline's fare rules. No refund is given for unused services, early departure or missed services.

Cancellation by Flynk Tours & force majeure

If we cancel a confirmed booking for reasons within our control, we offer, at your choice, a suitable alternative or a refund of amounts paid to us (less non-recoverable third-party costs). We are not liable for cancellations or changes caused by events beyond our control (weather, strikes, pandemics, government or airline actions, border or visa-rule changes); in such cases refunds are limited to amounts we can recover on your behalf.

How refunds are processed

Approved refunds are made to the original payment method, typically initiated within 7–14 business days of approval; bank processing may add time. Applicable payment-gateway charges, bank fees or non-recoverable third-party costs may be deducted. Refunds are issued in INR.

How to request a cancellation

Send a written request to info@flynktours.com (or WhatsApp +91 97199 96838) with your name, booking reference, service booked and reason. Charges are calculated from the date and time we receive your written request. If you have a payment concern, please contact us first before raising a chargeback so we can resolve it quickly.